Water Heater Won't Light Up Repair

The client called us with a water heater problem. It was not heating up the water properly. The pilot seemed to be in working condition and lighting up properly. Adam was sent for the diagnostic

While Adam was taking apart the gas valve, he has discovered that the thermocouple was exposed to open flames. He replaced the thermocouple and the pilot light started working properly. A few days has passed and the customer called back and stated that the problem has came back. Adam was send back for an additional appointment, when he got there he light up the pilot once more and ask the client to monitor it for a few days, and if the same problem occurs then he will have to replace the whole gas valve. A few days passed, the client called back stating that the same problem has occurred once more. At witch point Adam returned to his house with a brand new gas valve, and replaced it. Adam had to use a bucket to manually remove the water from the water heater. Once the water was drained, he was able to replace the gas valve.

The gas valve replacement helped fixing the problem and the water heater started working properly.