The Whirlpool WFC7500VW0 washer was showing an F23 error code which is a signal to have wither the Whirlpool Washing Machine Drive Motor WPW10192987 replaced or the WHIRLPOOL AWM325 AWM326 MOTOR CARBON BRUSHES 481236248004. Since the carbon brushes cost only around $20 compared to $500 for the motor, the tech and the customer agreed to try changing the brushes first. Since they were not available for order in the USA, the tech had to place an order for the WHIRLPOOL AWM325 AWM326 MOTOR CARBON BRUSHES 481236248004 from the United Kingdom. It took a whole month for the part to get delivered. We all can imagine how difficult it must be to live without a washer for a month, and how excited the customer must have been to have her washer working again after such a long wait.
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This customer’s Nu-Vu UB-5/10 Bread Oven stopped working. At first glance, everything seemed to be working fine, but with a more thorough check the tech noticed that the control board was not getting 208V power. He had to pull up the the whole power supply diagram before doing any further work. Once he was familiar with that, he started checking the wires and was finally able to find the disconnection and fix it. Most likely, one of the wires was simply defective.
We got a call for commercial order from the Indian Street Cafe. They needed urgent help with their TurboAir fridge that had stopped working properly. During the diagnostic our technician noticed a big chunk of ice that has accumulated on the evaporator coil. Apparently the seal of the fridge was not airtight anymore. Replacing the door gaskets and the defrost sensor fixed the defrosting problem of TurboAir M3R47-2 fridge.
Whenever the customer was trying to get some water from the water dispenser of his GE fridge, there was scary loud humming noise which seemed to be coming from where the water filter is connected. Our tech decided to try replacing the Refrigerator Water Filter Head Assembly Part #: WR17X11894 - and it fixed the problem. With the new water filter assembly the humming noise during water dispensing has stopped.