Our technician started diagnosing the issue by removing the back cover of the washer and checking the drain pump. He started a Spin cycle and the drain pump started working, but extremely quietly, as if it was barely running. Once the tech shook the wires on the drain pump a bit, it started running to the full capacity. It was clear that the issue was either with the drain pump or with power supply. He checked power and it was at 120VAC, which is how it should be. So he removed the drain pump to try and figure out what was wrong with it. When he connected it directly to 120VAC, it was working fine, but when he put it back into the washer it was not running properly again. He removed it once again and when connected to 120VAC it would work perfectly. Going back and forth and being completely confused at this point, he disassembled the drain pump itself and found the defect - a bad contact on one of the wires of the capacitor on coil. Once he resoldered the the defective wire on the drain pump, it started working properly and the repair was complete. The customers were happy to have their Samsung WA422PRHDWR/AA washer working again.
We offer appliance repair at competitive prices in San Francisco Bay Area, including the following counties:
Contra Costa Country
Santa Clara County
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This customer’s Nu-Vu UB-5/10 Bread Oven stopped working. At first glance, everything seemed to be working fine, but with a more thorough check the tech noticed that the control board was not getting 208V power. He had to pull up the the whole power supply diagram before doing any further work. Once he was familiar with that, he started checking the wires and was finally able to find the disconnection and fix it. Most likely, one of the wires was simply defective.
We got a call for commercial order from the Indian Street Cafe. They needed urgent help with their TurboAir fridge that had stopped working properly. During the diagnostic our technician noticed a big chunk of ice that has accumulated on the evaporator coil. Apparently the seal of the fridge was not airtight anymore. Replacing the door gaskets and the defrost sensor fixed the defrosting problem of TurboAir M3R47-2 fridge.
Whenever the customer was trying to get some water from the water dispenser of his GE fridge, there was scary loud humming noise which seemed to be coming from where the water filter is connected. Our tech decided to try replacing the Refrigerator Water Filter Head Assembly Part #: WR17X11894 - and it fixed the problem. With the new water filter assembly the humming noise during water dispensing has stopped.