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Samsung RF263BEAESR Refrigerator - Not Cooling Enough on the Fresh Food Side - Repaired in Santa Clara, CA. 

25.09.2016

When our technician came out for diagnostic, the 3 year old Samsung RF263BEAESR refrigerator was at 0F on the freezer side, and 48F on the fresh food side. The self-diagnose setting showed errors 22 and 25, which are indicators for issues with evaporator fan motor and defrost problems. The fan in the fresh food side was not working. The tech also noticed pieces of ice on the vent openings of the evaporator coil. When he removed the top from the fresh food side evaporator coil, he saw ice and snow which were blocking the air from the evaporator fan motor. After he defrosted this mess, he found the real cause of the issues with this fridge - a defective thermal sensor, which instead of the usual 10kOhms was showing around 70-80kOhms of resistance. The repair of the Samsung RF263BEAESR refrigerator was complete when the tech replaced the thermal sensor - the temperature in the fresh food section of the fridge started going down back to normal.

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Extended warranty up to one year just for $25
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