Another customer’s KitchenAid KSSC48QMS01 refrigerator stopped working - more specifically, it would not keep the food cold. The compressor wasn’t starting. When our technician first took a look at it, it seemed like the compressor was trying to start - the power was coming from the inverter board to the compressor for 1-2 seconds - but then it would stop. There was squeaking sound coming from the control board as well as clicking relay sounds. It was now clear that the issue was with the main control board Whirlpool & KitchenAid W10219463 / 2307028. Our tech disconnected the Whirlpool & KitchenAid W10219463 / 2307028 main control board and took it back to the office to fix it - he replaced four relays and the capacitor for 220mF (the old one was showing only 53mF). After he put the control board back in, the fridge started cooling again.
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This customer’s Nu-Vu UB-5/10 Bread Oven stopped working. At first glance, everything seemed to be working fine, but with a more thorough check the tech noticed that the control board was not getting 208V power. He had to pull up the the whole power supply diagram before doing any further work. Once he was familiar with that, he started checking the wires and was finally able to find the disconnection and fix it. Most likely, one of the wires was simply defective.
We got a call for commercial order from the Indian Street Cafe. They needed urgent help with their TurboAir fridge that had stopped working properly. During the diagnostic our technician noticed a big chunk of ice that has accumulated on the evaporator coil. Apparently the seal of the fridge was not airtight anymore. Replacing the door gaskets and the defrost sensor fixed the defrosting problem of TurboAir M3R47-2 fridge.
Whenever the customer was trying to get some water from the water dispenser of his GE fridge, there was scary loud humming noise which seemed to be coming from where the water filter is connected. Our tech decided to try replacing the Refrigerator Water Filter Head Assembly Part #: WR17X11894 - and it fixed the problem. With the new water filter assembly the humming noise during water dispensing has stopped.