Another customer's KitchenAid KSSC42QTS02 fridge stopped cooling. The condenser fan wasn't working, neither was the evaporator fan. The compressor would not start either. The first thing that our technician checked was the inverter board which is the common cause for strange behaviors of this particular fridge, but it was working perfectly, getting the 120V; on the other hand, the signal cable was not getting the power from the Refrigerator Control Board W10219462 W10121049. The only way to get the KitchenAid KSSC42QTS02 fridge working again was to replace the W10219462 W10121049 control board, which had to be ordered refurbished from eBay.
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Double oven had an issue with lower bake element. It wouldn’t heat up to a certain temperature and newer goes above 200 degrees. When our technician checked the voltage coming to an element it showed 120 instead of necessary 220-240, which leaded to a control board relay board problem. We had to order a new power board and replace it in order to made it back to normal.
A couple of weeks before the customer detected the problem with her top-loading GE washer, there were repairs done on the cold water pipe-system. Dirt and mud from the pipes clogged up the hose filter, preventing normal water flow. That’s why the washer was filling so slowly. Our tech cleaned the hoses and the washer started filling water perfectly.
The Samsung RF287AERS fridge was acting out, making noises and not keeping the food cold enough. During the diagnostic, our tech noticed that the defrost sensor was showing around 20MOhms when frozen. It was clear that the defrost sensor was defective and had to be replaced.