The evaporator coil in the freezer was completely covered with snow and ice. Our technician checked the heating element and there was no continuity. He tried to take the heating element out so he can check it but the heating element fell apart into two pieces while the tech was replacing the screws. Then the tech noticed that the defrost thermostat was also damaged. Once he replaced the defrost thermostat WR50X122 and the heating element WR51X10055, the GE Profile TPR21PR fridge started working perfectly again, with the freezer melting ice on its own during defrost cycle. The customers were glad to have their fridge back.
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Contra Costa Country
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This customer’s Nu-Vu UB-5/10 Bread Oven stopped working. At first glance, everything seemed to be working fine, but with a more thorough check the tech noticed that the control board was not getting 208V power. He had to pull up the the whole power supply diagram before doing any further work. Once he was familiar with that, he started checking the wires and was finally able to find the disconnection and fix it. Most likely, one of the wires was simply defective.
We got a call for commercial order from the Indian Street Cafe. They needed urgent help with their TurboAir fridge that had stopped working properly. During the diagnostic our technician noticed a big chunk of ice that has accumulated on the evaporator coil. Apparently the seal of the fridge was not airtight anymore. Replacing the door gaskets and the defrost sensor fixed the defrosting problem of TurboAir M3R47-2 fridge.
Whenever the customer was trying to get some water from the water dispenser of his GE fridge, there was scary loud humming noise which seemed to be coming from where the water filter is connected. Our tech decided to try replacing the Refrigerator Water Filter Head Assembly Part #: WR17X11894 - and it fixed the problem. With the new water filter assembly the humming noise during water dispensing has stopped.