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Merrychef 402S Repair commercial oven keeps restarting / won't start at Subway in San Jose, CA

09.09.2016

The customer called us complaining that every time he would try turn on the oven, it would restart every few seconds. After our tech checked the oven and looked through the manual, he decided to try replacing the Logic PCB Assembly Version 3.0  SA260 и Display Assembly & Header Version 2.0 30Z1299, but it did not help, so he also replaced the Relay PCB Assembly 11K0004, after which the oven stopped turning on at all. The tech put all of the old parts back in, and, surprisingly, the oven started working and would not restart after a few seconds, which was extremely weird so the tech decided to run a couple of cycles to see how the machine would behave. He tried turning the oven on and off a few times, and it stopped working again, so he ended up installing just the new Relay PCB Assembly 11K0004 after which the oven started working perfectly. Also, the oven was intended for 240VAC, but it was only getting 208VAC which, as the customer explained, was caused by replacement of the components of the oven for the 208VAC about 6 years ago. In addition, the tech changed the 12.5VAC transformer to 208VAC since this transformed has been working on 240VA for the past 6 years. Finally the Subway customers were able to get their perfectly roasted subs.

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Great service and very reasonable.
My washer dispenser was stuck and I called sunny appliance repair. They sent john and David for diagnostic same day. John and David were great and honest technician and solved the issue with ease. I highly recommend them. Great service and very reasonable.
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Sapna N.
Chicago, IL
Yelp.com
Overall great experience and will definitely work with you guys again!
John was very professional, answered all my questions and gave me an honest and fair evaluation of our washer drainage issue. Overall great experience and will definitely work with you guys again!
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Nitin G.
San Francisco, CA
Yelp.com
Great people best experience.
My washer and dryer was not working. I called Greg he showed upon time and fixed for washer and dryer at a very good price. Great people best experience.
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Kuldeep K.
Fremont, CA
Yelp.com
We are very satisfied the service.
Our washer stopped working on Sunday late morning. We called Sunny Appliance Repair and they could make the same-day appointment on the afternoon. Initially, they told us that the technician would arrive somewhere 3-5pm, but the technitian, Anthony called us later to inform the specific time he would be arriving so that we didn't have to wait around his arrival. Anthony was very kind and fixed the washer within 10 min of his arrival. We are very satisfied the service.
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Reiko S.
Berkeley, CA
Yelp.com
Will call on Sunny Appliances again for any other needs.
Sergei was fantastic. My washer won't go into a spin cycle and I called Sunny appliances - they set up an appointment ASAP and Sergei identified the problem immediately and fixed it in a breeze. Will call on Sunny Appliances again for any other needs.
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Sudeep M.
Newark, CA
Yelp.com
Very helpful, highly skilled and friendly!
Very helpful, highly skilled and friendly! I came here for an issue with my cooker and they fixed it very quickly. Since it didn't take time, they didn't even charge me for it. I highly recommend going here if you have an issue with kitchen appliances , washers and sorts.
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Vivek R.
Santa Clara, CA
Yelp.com
FREE 6 months warranty for parts replacement
2 hour window is required for an appointment
100% satisfaction guaranteed
FREE service call with repair
FREE 6 months warranty for parts replacement
2 hour window is required for an appointment
100% satisfaction guaranteed
FREE service call with repair
Extended warranty up to one year just for $25
We work 7 days a week 7 a.m.–8 p.m.
FREE service call with repair
Extended warranty up to one year just for $25
We work 7 days a week 7 a.m.–8 p.m.
FREE service call with repair
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All articles (189)

The customer called us complaining that every time he would try turn on the oven, it would restart every few seconds. After our tech checked the oven and looked through the manual, he decided to try replacing the Logic PCB Assembly Version 3.0  SA260 и Display Assembly & Header Version 2.0 30Z1299, but it did not help, so he also replaced the Relay PCB Assembly 11K0004, after which the oven stopped turning on at all. The tech put all of the old parts back in, and, surprisingly, the oven started working and would not restart after a few seconds, which was extremely weird so the tech decided to run a couple of cycles to see how the machine would behave. He tried turning the oven on and off a few times, and it stopped working again, so he ended up installing just the new Relay PCB Assembly 11K0004 after which the oven started working perfectly. Also, the oven was intended for 240VAC, but it was only getting 208VAC which, as the customer explained, was caused by replacement of the components of the oven for the 208VAC about 6 years ago. In addition, the tech changed the 12.5VAC transformer to 208VAC since this transformed has been working on 240VA for the past 6 years. Finally the Subway customers were able to get their perfectly roasted subs.